Frequently Asked Questions
Everything you need to know about our products and services
Simply choose your design, select the size, and enter your child's name in the personalisation field. You'll see a preview before adding to basket. We support names in any language or alphabet.
We use premium high-tech vinyl with air release technology, laminated with 3M premium laminate for extra durability. Our inks are eco-friendly and non-toxic, making them safe for children's rooms.
Yes! Our decals are peel & stick — no tools needed. Each order comes with detailed application instructions. Most decals can be applied in under 10 minutes.
Absolutely. Our vinyl is designed to be removable without leaving residue or damaging paint. Perfect for renters or when it's time for a room refresh.
Production takes 1-3 business days. Shipping times: US orders ship from our US warehouse (3-7 days). UK and European orders ship from Portugal (5-10 days). We also offer expedited shipping options.
Yes! We ship worldwide from our two warehouses — OCTOPUS in the US and JUPITER in Portugal. This ensures the fastest delivery regardless of your location.
We offer easy returns within 30 days. If you're not 100% satisfied, contact us and we'll make it right — no questions asked. For personalised items, please contact us to discuss options.
We offer multiple sizes for each design, from small name decals (around 20cm) to large wall murals (up to 150cm+). The exact sizes available depend on the design.
Yes! Contact us with your idea and we'll work with you to create a custom design. We love bringing unique visions to life.
Simply wipe with a soft, damp cloth when needed. Avoid abrasive cleaners or scrubbing. Our premium laminate protects against fading and minor moisture.