Frequently Asked Questions
Everything you need to know about our products and services
Enter the name and choose size and color on the product page before adding to cart.
We use premium high-tech vinyl with air release technology, laminated with 3M premium laminate for extra durability. Our inks are eco-friendly and non-toxic, making them safe for children's rooms.
Yes! Our decals are peel & stick — no tools needed. Each order comes with detailed application instructions. Most decals can be applied in under 10 minutes.
Absolutely. Our vinyl is designed to be removable without leaving residue or damaging paint. Perfect for renters or when it's time for a room refresh.
Made to order: typically 2–3 business days for production. Transit time depends on destination.
Yes! We ship worldwide from our two warehouses — OCTOPUS in the US and JUPITER in Portugal. This ensures the fastest delivery regardless of your location.
30-day returns for non-personalized items. Personalized items can only be returned for defects or production errors.
We offer multiple sizes for each design, from small name decals (around 20cm) to large wall murals (up to 150cm+). The exact sizes available depend on the design.
Yes! Contact us with your idea and we'll work with you to create a custom design. We love bringing unique visions to life.
Simply wipe with a soft, damp cloth when needed. Avoid abrasive cleaners or scrubbing. Our premium laminate protects against fading and minor moisture.